Last updated: 17 March 2026
If Mover OS doesn't change how you work, email support@moveros.dev within 30 days of purchase for a full refund. We'll ask what didn't work so we can improve. That's it.
Email us with your purchase email address and a brief note on what didn't work. Refunds are processed within 3-5 business days back to your original payment method via Polar.sh.
Your license key is deactivated and you will no longer receive updates. Content you created with Mover OS (your notes, Engine files, Daily Notes) stays on your machine. That's yours. The system files (workflows, skills, hooks) remain installed but will not receive future versions.
Refunds are not available after the 30-day window. If you're experiencing issues, reach out. We're happy to help troubleshoot before you decide.
We reserve the right to deny refund requests that indicate abuse of this policy, including but not limited to: repeated purchase-and-refund cycles, refund after redistributing the product or license key, or refund requests that show no genuine attempt to use the product.